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Due to the extraordinary circumstances associated with COVID-19
and in the best interests and health of our community, as well as
the directive issued by the Provincial Government, Early Music
Vancouver (EMV) and the Vancouver Chopin Society (VCS) have
cancelled our March 23rd co-presentation of Tomasz Ritter at the
Vancouver Playhouse. As a ticket buyer for this event we wanted to
reach out directly to let you know your options and what you can
do to help.
Option 1: Donate
EMV and VCS, like so many other organizations, are
facing a period of unprecedented challenges. To support us through
this period, if you haven’t already done so, we ask that you
consider donating the full value of your ticket to either VCS or
EMV in exchange for a tax receipt. If you choose this option we
will need an email or phone confirmation sent to
email@example.com / 604.822.2697 before March 23rd. The
preferred means of communication is by email as we field a huge
number of phone calls. This email or message should contain:
- your full name
- the name of the concert and the number of tickets
- designated organization (EMV or VCS)
- the address where we can send the tax receipt
You also can click here to input the information
directly. Don’t forget to make clear which organization – VCS or
EMV – should receive your donation and send you a tax receipt.
Despite having already spent considerable resources (marketing
costs, travel costs, administrative time etc.) on organizing this
concert, it is our hope that if enough ticket buyers are willing
to donate the value of the tickets that we will be able to pay the
artist at least a portion of the agreed upon fee. It is worth
considering that those most directly affected by these
cancellations are the artists. They are at the heart of what we
value and support as an organization and they are facing a
prolonged period of serious financial hardship. To read the Globe
and Mail article in which EMV is quoted on this reality click here.
As a thank you for our loyal supporters, we have been in contact
with Tomasz and have plans for him to provide us with a
high-quality video/audio recording of the very same programme he
was to perform for us. He will film this from a historical piano
maker’s workshop 100km outside of Warsaw. While not the same as a
public performance we believe it is a beautiful gesture for him to
Option 2: Exchange
We can offer you a ticket exchange for a future EMV
or VCS event. Again – please send us an email confirmation at
firstname.lastname@example.org with your full name, phone number, and the
performance name for which you are exchanging, or fill in
the information directly here.
You can read about VCS next season events here. and subscription order form here.
If you choose to exchange and also subscribe to the next VCS season
your charge will be reduced by a value of your tickets.
Option 3: Full Refund
You can request a full refund no questions asked.
Again – confirmation by email is the preferred method of
communication as the Chan and our respective organizations are
facing a huge volume of calls. If you bought tickets online or at
the Chan please email email@example.com, or if you bought
tickets through the VCS please email firstname.lastname@example.org with
your full name, phone number, and performance name for which you
would like a refund. If you have not responded by March 23 your
money will be refunded.
We look forward to hearing from you and wish you and your loved
ones good health during these challenging times.
Matthew White, Executive and Artistic Director of Early Music
Vancouver Iko Bylicki and Patrick May, Board of Directors,
Vancouver Chopin Society
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